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Reconciliation

PayPal said one thing. eBay said another. We tell you why — and how much you're owed.

Profit Hawk reconciles every eBay payout against every order inside it. When the numbers don't match — and they often don't — you see exactly which fee was wrong, by how much, and what to do about it.

  • Per-payout reconciliation with line-item variance detail
  • Catch final value fees, promoted listing fees, and shipping refund gaps
  • One-click claim packet ready to send eBay support

No credit card. We reconcile your first 90 days on day one.

Reconciles across every eBay channel and payout type.

eBayManaged PaymentsPromoted ListingseBay StoresPirate ShipShipStation

The feature that pays for itself

eBay makes mistakes. Most sellers never know.

Final value fee charged on a refunded order — it should have been reversed. Promoted listing fee appears twice on the same item. A shipping label refund that hit eBay's side but never made it into your payout. These aren't edge cases. They happen on a meaningful percentage of payouts, and the average reseller has no way to catch them.

Profit Hawk walks every payout line by line, compares every fee against the published rate and the actual order state, and surfaces the variance. You see the dollar amount, the specific order, and the exact fee type. Then you click Export Claim and send it to eBay support. Most credits post within 5–10 business days.

“Found $847 in unrefunded fees in my first month. Profit Hawk paid for itself for the next four years.”— Founding 50 customer · pending verification

How it works

Three steps from payout to recovered money.

01

We pull every payout

Profit Hawk syncs your eBay Managed Payments history automatically. Every payout, every transaction inside it — pulled clean every 15 minutes.

02

We verify every fee

Each fee is checked against the published rate table and the actual order state. Refunded order? Final value fee should reverse. It didn't? Flagged.

03

You send the claim

Click Export Claim. You get a formatted report with the payout ID, the affected orders, the fee amounts, and the variance. Paste it into eBay support. Done.

What we catch

Every fee type. Every variance.

  • Final value fees on refunded or cancelled orders
  • Promoted listing fees charged twice on the same listing
  • Shipping label refunds that credited eBay but not your payout
  • Store subscription fee overcharges on plan-change months
  • Ad fee percentages that don't match your campaign settings
  • International fee application errors on domestic sales
  • Adjustment credits that posted to the wrong order

Day-one history

We go back 18 months on day one.

When you connect eBay, Profit Hawk pulls up to 18 months of payout history and reconciles it immediately. You'll see money you're owed from last year — money that was sitting there waiting. eBay's dispute window is 30 days per transaction, so the sooner you run this, the more you recover.

Start your reconciliation now

For your books

Reconciliation reports your CPA actually wants.

Every reconciliation run produces a clean PDF with the period summary, per-payout breakdown, and total variance found. Hand it to your CPA at tax time. They'll stop asking you why your eBay income never matches your bank deposits.

Reconciliation questions.

Up to 18 months of eBay payout history on day one. Older history can be imported via CSV — contact us for bulk imports.
Yes. eBay has a formal fee dispute process and credits are standard for validated errors. Most credits post within 5–10 business days. Profit Hawk gives you the evidence; you submit it.
That's the most common catch. Final value fees on refunded orders should automatically reverse within 10 days per eBay's policy. When they don't, Profit Hawk flags it and gives you the claim language.
No. Profit Hawk is read-only on eBay. We surface findings; you decide what to claim. We never write to your eBay account.
eBay's payout report tells you what happened. Profit Hawk tells you what should have happened and the delta. That's the difference between a bank statement and an audit.

Start finding money in your payouts.

Connect eBay and we reconcile your first 90 days immediately. No credit card.

No credit card. Connect eBay in 60 seconds.